01 Challenge the denominator before the result
Define the eligible population, outcome and time window before calculating a rate.
Challenge the metric. Trace the evidence. Recommend an action.
Investigate the dashboard| Channel | Week 1 | Week 2 |
|---|---|---|
| Direct | 900 | 100 |
| Paid | 100 | 900 |
| Total conversion | 19% | 13.2% |
Define the eligible population, outcome and time window before calculating a rate.
Name what one row means. Test a small join before trusting the total.
Hold the mix constant before treating a pooled trend as a product defect.
“The method is as much the product as the answer.” (opens the source)
Trace the sample, labels and calculation behind the generated claim.
Price the intervention against its counterfactual. State what would change the decision.
Last reviewed Nov 10, 2026